Unikpackaging warehouse/showroom is located in Florida, USA. We try our best to process and ship orders within 2 business days (Monday-Friday). During busy season (Winter Holidays, Valentine’s Day, Mother,s Day) it may take up to 3 business days.
When the shipping label is printed, you will receive an email with confirmation and tracking number. If you have not received your order confirmation or your tracking number you may have made a typo in your email address when you placed the order. Please contact us via email firstname.lastname@example.org and we will check the status of your order.
Estimated transit times for domestic orders are between 2 and 6 business days. Transit time does not include the time it takes us to process an order.
Transit time may be affected by weather or other circumstances from the mailing carrier side that we do not have control over. When we give you the information about estimated delivery date, we rely solely on the information given to us by the carrier. None of the carriers provide delivery guarantees nowadays and do no provide any refunds for the expedited shipping fees.
All orders are shipped in protected carton package to prevent damage in transit.
If any damage occurs during transit, please contact us for resolution.
We are NOT RESPONSIBLE for lost and delayed packages due to the fact that the buyer provided incomplete or incorrect Shipping Address.
- Free Standard Shipping on domestic orders over $190 with delivery address in Continental USA (excludes Puerto Rico, Hawaii, Virgin Islands)
- Calculated Shipping on domestic orders below $190 is provided before checkout
- ATTTENTION International Buyers: our website system is not set to automatically calculate International Shipping. We ship to Canada, Puerto Rico and Europe, however, in order to provide best possible rate, we have to calculate shipping fee for each order individually. Shipping rate for International orders highly depends on the size and weight of the package. We choose to have a personal approach to each international client rather then just set automatic high rates. Please do not hesitate to contact us via email@example.com for assistance and we will do our best to find the best rate for your order as well as notify you about current transit times.
Returns and Refunds :
We accept returns within 14 days of delivery date.
Your RMA number is your order number. Please include a note with your RMA number inside the package.
It is the customer’s responsibility to properly pack, ship and insure the contents of all returned packages using a traceable ground shipping method (we recommend UPS Ground services) to:
Unikpackaging – Return Department
2323 N State Street, Unit 52
Bunnell, FL 32110
Product(s) should be:
- Returned within 14 days from shipping date
- In original condition and in original plastic packaging. For every box that comes without original plastic bag we will deduct $5 from the final refund.
- Received in sellable condition
- All returns will be inspected and must be 100% complete.
- Include a note with your RMA # and full Name inside the box
- Important! Save tracking number for your records and security reasons until you receive your refund.
NO Return option for Bulk orders. Thank you.
All items are subject to a 20% restocking fee.
Buyers are responsible for all return shipping fees unless a wrong or damaged item was received by the buyer. We carefully inspect all our orders before we ship, use extra protective material to pack products and provide detailed product descriptions to eliminate “not what I expected”, “not what I wanted”, “too small”, “too big” and etc. situations. Fell free to contact us before purchase if you need extra information about the item, additional photos or need to clarify details.
20% restocking fee will be withheld from the final refund after we receive and inspect returned items. Original shipping fees are not returnable.
We do not provide exchanges
By completing a purchase you agree with our Policies.